In 2017, Professor Hallett, winner of a public research fellowship from Open Buffalo and PPG, conducted a survey of 213 workers in Buffalo to learn more about the challenges they are facing.
There are many kinds of temp work, but this report focuses on the most common type, in which a worker is employed by a temporary service agency and placed at one or more work sites. The temp agency typically charges its client business roughly twice the worker’s hourly wages. Temp agencies create a triangular relationship in which the worker works at the host business but for the temp agency. In other words, it is the temp agency that typically recruits, screens, hires, …