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Building Better Services for New Americans | Buffalo in Transition

Date: Jun 6, 2025
Author(s): Regine Ndanga
Topic(s): Data / Demographics / History: Populations and Cultural Groups, Immigration: General
Type: Policy Brief
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Buffalo has a longstanding tradition of welcoming immigrants and refugees, whose contributions have fueled the City’s economic growth, population increase, and cultural vitality. But persistent obstacles, especially in language access, prevent many from fully engaging in civic life. 

This brief calls for a comprehensive language access law, renewed investment in the City’s Office of New Americans, and steps toward achieving Certified Welcoming status to ensure Buffalo remains a safe, inclusive, and supportive place for all residents. 

Buffalo in Transition briefs are a collection of clear, community-driven policy ideas for Buffalo’s next chapter. Each brief highlights practical ways to reduce poverty, advance racial equity, and build a more just city. The ideas come from PPG’s Community Agenda, created each year by over 380 local partners.